Legal
Privacy Policy
Introduction
Cyber Plug Polls ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our voting platform.
Information We Collect
Personal Information you voluntarily provide:
- Name and email address
- Phone number
- Account credentials (username, password)
- Payment information (processed securely via our payment partners)
- Contest and voting preferences
Automatic Information we collect when you use the platform:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on the platform
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process voting transactions and payments
- Send you service-related notifications
- Improve and personalise your experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Respond to your inquiries and support requests
Data Security
We implement industry-standard security measures including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment processors to handle your payments
- Service providers who assist in operating our platform
- Law enforcement when required by law
- Contest organisers with your consent
Cookies & Tracking
We use cookies and similar technologies to remember your preferences, understand how you use our platform, provide personalised content, and prevent fraudulent activity. You can control cookies through your browser settings, though disabling them may affect platform functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (where legally permitted)
- Opt-out of marketing communications
- Request a copy of your data in a portable format
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us.
Children's Privacy
Cyber Plug Polls is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided information, we will delete it and terminate the account.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. Please review their privacy policies before providing your information.
Policy Changes
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Your continued use of Cyber Plug Polls following the posting of a revised policy means you accept and agree to the changes.
Contact Us
If you have questions about this Privacy Policy, please contact us or visit cyberplug.ng.